The Nova group of metros is pleased to welcome Sporveien as its newest member. A company 100% owned by the city of Oslo, Sporveien operates the metro (T-Banen) as well as trams and buses in the city.
With 115 three-car rolling stock units operated singly or in pairs across its 86km of track and 97 stations, Oslo Metro transported 85million passengers in 2013. 410 maintenance employees keep the metro and the tram in good condition, resulting in 99.8% regularity, and customer satisfaction of 96.0%.
With a vision to “make public transportation a natural first choice,” Sporveien will benefit from the collective expertise of the Community of Metros, and the Nova group in particular, to research ideas and good practices to realise this vision. In particular, Sporveien’s strategic aim to “at all times deliver the correct degree of quality to our products and services” will benefit from insight via the Key Performance Indicator system to identify appropriate levels of performance to achieve this goal.
With collaboration named as a key value in Sporveien’s roadmap towards future success, it is certain that both Sporveien and the Community of Metros will benefit from this new partnership.