Blog Archives

Research: Station Management and Mobile Technology

Modern technology offers significant opportunities to improve station operations and the customer experience. At the same time this new technology is changing the nature of communications between staff and passengers. This study found six key trends in terms of station

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Meetings: Nova Annual Meeting 2015, Barcelona

In April 2015, members of the Nova group met in Barcelona for their annual meeting. The group were also joined by CoMET members, Metro de Madrid. The meeting provided an opportunity for members to hear the results of this year’s

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Posted in Community of Metros News, Meetings

Research: Unattended Train Operation

RTSC’s recent research into unattended train operations (UTO) has investigated the role of human operational support on UTO lines. In doing so, a key finding relates to the use of attendants or train captains – metro staff members who are

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Metro News: Improving service through automation in Paris

The automation of Line 1, the Paris Métro’s oldest and most popular line, with 725,000 passengers per day, has been achieved without any major interruption to service. This technological change has become necessary to deal with the steady increase in

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Research: Train Driver Productivity

A Nova research study on train driver productivity aimed to identify the most important factors that influence driver efficiency, understand what methods operators have successfully used to modernise restrictions to working arrangements and identify the scope for metros to modify

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Posted in Community of Metros News, Community of Metros Research