Blog Archives

Research: Understanding and Using Service Performance Data

Service performance measurements are crucial for understanding how metro services are running, so obtaining and leveraging accurate data in the form of useful metrics is key to improving performance. This research project aimed to understand what metrics metros are using

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Research: Planning for Major Events

Public transport is essential to the success and feasibility of major events, and most major cities with metros are likely to host at least one large-scale event over a 15-year horizon. A 2014 Nova case study captured members’ experience with

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Research: Incident Response & Recovery: Phase 2 Study and Workshop

Following the success of the CoMET 2011 case study on Improving Incident Response and Recovery, a drill-down study was proposed to understand some of the best practices identified in more detail. The drill-down study added to the detailed incident data

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Posted in Community of Metros News, Community of Metros Research