Blog Archives

Research: Station Management and Mobile Technology

Modern technology offers significant opportunities to improve station operations and the customer experience. At the same time this new technology is changing the nature of communications between staff and passengers. This study found six key trends in terms of station

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Research: Rolling Stock Replacement vs. Refurbishment

This research project examined metros’ practices when making the decision of whether to replace or refurbish ageing rolling stock.  As annualised expenditure on rolling stock is typically about 20-25% of total operating costs, fleet investment decisions have significant impacts on

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Research: Unattended Train Operation

RTSC’s recent research into unattended train operations (UTO) has investigated the role of human operational support on UTO lines. In doing so, a key finding relates to the use of attendants or train captains – metro staff members who are

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Research: Asset Information Systems

A Nova research project examined how metros manage their asset information and what systems and applications are used to achieve this. The study identified eight key asset information management (AIM) ‘maturity factors’ adopted by good practice metros. These factors were

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Metro News: Sydney’s unique contract design underpins train performance

About half of Sydney’s suburban fleet has been replaced, in a $3.5Bn Public-Private Partnership (PPP). It is the largest passenger fleet procurement in Australian history, replacing non-air-conditioned rolling stock and providing for future growth. This required a robust commercial and

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Metro News: Improving service through automation in Paris

The automation of Line 1, the Paris Métro’s oldest and most popular line, with 725,000 passengers per day, has been achieved without any major interruption to service. This technological change has become necessary to deal with the steady increase in

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