Blog Archives

RTSC presents big data research to President Xi Jinping

Chinese President Xi Jinping visited Imperial College London on the 21st October. As a result of a collaboration between the RTSC, Shanghai Metro, and the Data Science Institute (DSI) of Imperial, the Presidential visit included a presentation on the analysis

See more ›

Tagged with: , , , ,
Posted in Community of Metros Research, RTSC News

Research: Understanding and Using Service Performance Data

Service performance measurements are crucial for understanding how metro services are running, so obtaining and leveraging accurate data in the form of useful metrics is key to improving performance. This research project aimed to understand what metrics metros are using

See more ›

Tagged with: , , , , , ,
Posted in Community of Metros Research

Research: Station Management and Mobile Technology

Modern technology offers significant opportunities to improve station operations and the customer experience. At the same time this new technology is changing the nature of communications between staff and passengers. This study found six key trends in terms of station

See more ›

Tagged with: , , , , , , , ,
Posted in Community of Metros Research

Research: Initiatives for Increasing Primary Revenue from Passengers

For most metros, a steadily growing passenger demand and revenue is important for future sustainability. This 2014 Nova case study captured good practice initiatives that members have implemented in their metros to increase the revenue they receive. This study also

See more ›

Tagged with: , , , , , ,
Posted in Community of Metros Research

Research: Planning for Major Events

Public transport is essential to the success and feasibility of major events, and most major cities with metros are likely to host at least one large-scale event over a 15-year horizon. A 2014 Nova case study captured members’ experience with

See more ›

Tagged with: , , , , , , ,
Posted in Community of Metros Research

Research: Communicating with Passengers

Passenger communications have undergone a revolution in the last decade, with more channels allowing passengers and the metro to pass information to one another, and amongst themselves as illustrated in the figure below. A CoMET 2013 case study explored the rapidly

See more ›

Tagged with: , , , ,
Posted in Community of Metros Research

Metro News: Preventing fare evasion in Moscow

Moscow Metro has recently completed trial operation of devices that prevent jumping over turnstiles.  The devices are inexpensive triangular steel structures installed on top of the turnstile, which prevent fare evaders jumping over the turnstiles by leaning on the turnstile’s

See more ›

Tagged with: , , , ,
Posted in Metro News